Privacy Policy
How we collect, use, and protect your information.
1. Introduction
401Grow, LLC ("we," "us," or "our"), operating 401Grow at 401grow.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our retirement plan consulting and education services.
Please read this policy carefully. If you do not agree with our practices, please do not use this website.
2. Information We Collect
Information you provide directly
When you contact us, request information, book a call, or use a tool on our site, we may collect your name, email address, phone number, company name, and any details you choose to share about your business or your needs.
Information collected automatically
When you visit our website we may collect basic technical information such as browser type, operating system, pages visited, time on page, referral source, and an anonymized IP address. We use standard web analytics to understand how visitors use our site. We do not use invasive tracking or sell data to third-party data brokers.
3. How We Use Your Information
- Service delivery: responding to inquiries and delivering the retirement plan consulting and education services you request.
- Communication: sending confirmations, scheduling, and follow-up messages related to your request.
- Improvement: understanding how our site is used so we can improve it.
- Legal compliance: maintaining records for tax, accounting, and legal purposes.
We will never sell your personal information, and we will not use it for marketing without your consent.
4. Third-Party Services
We rely on a small number of reputable service providers to operate our business. These may include scheduling and CRM tools (such as Votel and HubSpot), email and analytics providers, and secure payment processors (such as Stripe) where applicable. These providers process only the information needed to perform their function and are bound by their own privacy policies.
Text messaging (SMS)
If you choose to provide a mobile phone number when you book a consultation or contact us, you may receive one-to-one text messages from 401Grow, LLC related to your request, such as appointment confirmations, reminders, and replies to your questions. We do not send marketing text messages. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any service. Reply STOP at any time to opt out, or reply HELP for help.
5. Data Retention
We retain your information only as long as necessary to provide our retirement plan consulting and education services and to meet our accounting, tax, and legal obligations, after which it is deleted or anonymized.
6. Your Rights
You may request to access, correct, or delete the personal information we hold about you, and you may opt out of non-essential communications at any time. To exercise any of these rights, email scott@401grow.com and we will respond within 30 days.
If you are located in the European Union, the United Kingdom, or another jurisdiction with applicable data-protection laws (including the GDPR), you have additional rights regarding access, correction, deletion, portability, and objection to processing. Our legal basis for processing is contract fulfillment, our legitimate business interests, and your consent where required.
7. Data Security
We use reasonable technical and organizational measures to protect your information, including encrypted transmission (SSL/TLS) and limited access controls. No online system is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website and retirement plan consulting and education services are intended for businesses and adults. We do not knowingly collect information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.
10. Contact Us
Questions about this policy? Email scott@401grow.com.